Residents who sustained losses in the April 12, 2020, tornado can begin applying for assistance by registering online at http://www.DisasterAssistance.gov or by calling 1-800-621-FEMA(3362) or 1-800-462-7585 (TTY) for the hearing and speech impaired.
The toll-free telephone numbers will operate from 7 a.m. to 10 p.m. (local time) seven days a week until further notice.
According to a MEMA press release, before arriving to a Disaster Assistance Center residents should have the following information available:
Social Security Number
You, another adult member or minor child in your household must have a Social Security number. You or they must also be a U.S. citizen, non-citizen national or qualified alien. If you don’t have a Social Security number, read the article How do I apply for a new or replacement Social Security number card. You will get instructions on what to do and what documents you will need. Once you have your number, you may come back to DisasterAssistance.gov or call FEMA at one of the phone numbers above to apply.
Insurance Information
Describe the type(s) of insurance coverage you have. This could include coverage under policies like homeowners, flood, automobile, or mobile home insurance.
Damage Information
Describe the damage caused by the disaster. Include the type of disaster (like flood, hurricane, or earthquake) and the type of dwelling or vehicle (like a condo, mobile home or house, or a car or truck).
Financial Information
Provide your total annual household income, before taxes, at the time of the disaster.
Contact Information
Provide the address and phone number of the property where the damage occurred and the address and phone number of where we can reach you now.
Direct Deposit Information (optional)
If approved, we can deposit your funds directly into your bank account. You just need to provide the following banking information:
- Bank name
- Type of account (like checking or savings)
- Routing number
- Account number